Quotes about bureaucracy

The mills of bureaucracy may or may not grind fine, but they certainly grind exceeding slow.

What you have to understand is that bureaucracy is an organism, and the prime goal of every organism is self-protection. Bureaucracy exists to protect itself.

Everyone knows how compromised the idea of bureaucracy as a meritocratic system is. The first criterion of loyalty to any organization is therefore complicity. Career advancement is not based on merit but on a willingness to play along with the fiction that career advancement is based on merit, or with the fiction that rules and regulations apply to everyone equally, when in fact they are often deployed as an instrument of arbitrary personal power. ... As whole societies have come to represent themselves as giant credentialized meritocracies, rather than as systems of predatory extraction, we bustle about, trying to curry favor by pretending we actually believe it to be true.

We no longer like to think about bureaucracy, yet it informs every aspect of out existence. It’s as if as a planetary civilization, we have decided to clap out hands over our ears and start humming whenever the topic comes up.

“What’s going on?” I whispered to Gina.

“Management is proving beyond a shadow of a doubt they don’t have enough to do,” she murmured back. “So they’ve invented a new acronym.”

Management’ll never go for it. First, it’s live-animal research, which is controversial. Management hates controversy. Second, it’s something innovative, which means Management will hate it on principle.

Management cares about only one thing. Paperwork. They will forgive almost anything else—cost overruns, gross incompetence, criminal indictments—as long as the paperwork’s filled out properly. And in on time.

In secrecy, bureaucracies grow large, ungainly and unaccountable to those they are meant to serve. When there is no fierce spotlight of public accountability shining, there is no pressure to ensure systems are streamlined or even working. What you find throughout any bureaucracy protected by secrecy is a cesspit of illogic and waste. And because the state keeps rebranding, shifting responsibility from one set of bureaucrats to another, most of the work being done is for the purpose of keeping other bureaucrats in employment rather than satisfying the needs of the public.

Bureaucracy is the business of controlling other humans, making them do what you want them to do. That may be acceptable if what you are asking them to do is reasonable, rational and for the common good, but more likely what bureaucrats ask is treasonable, nonsensical and counterproductive to the public good. This is because the primary business of a bureaucrat, left unchecked, is creating more bureaucracy to further his or her own prestige and power. The result is that rules are in place serving no function but to keep bureaucrats in work and to expand their bureaucratic fiefdom. Before you know it you can't even hold a village fete without filling out more than fifteen different forms from various arms of the government.

Like most colonies, Zaïre had impose on it a stifling bureaucracy, the sole function of which was to refer decisions upward to its colonial masters. Local officials rarely had the power to do things, only to prevent them from being done until bribed. So once the colonial masters are removed, the bureaucracy continues to thrash around like a headless chicken with nothing to do but trip itself up, bump into things, and, when it can get the firepower, shoot itself in the foot. You can always tell an ex-colony from the inordinate numbers of people who are able to find employment stopping anybody who has anything to do from doing it.

There wasn’t even any reasoning. Secrecy was just a bureaucrats’ reflex.

Think. You have had your dealings with our bureaucracy. It is impossible not to, especially if one is a foreigner. Believe me, when we set our minds to it we can tangle, obstruct, and bring to a dead halt a herd of stampeding elephants.