The Silent State

Quotes

1. In secrecy, bureaucracies grow large, ungainly and unaccountable to those they are meant to serve. When there is no fierce spotlight of public accountability shining, there is no pressure to ensure systems are streamlined or even working. What you find throughout any bureaucracy protected by secrecy is a cesspit of illogic and waste. And because the state keeps rebranding, shifting responsibility from one set of bureaucrats to another, most of the work being done is for the purpose of keeping other bureaucrats in employment rather than satisfying the needs of the public.

   p. 35

2. 

   Bureaucracy is the business of controlling other humans, making them do what you want them to do. That may be acceptable if what you are asking them to do is reasonable, rational and for the common good, but more likely what bureaucrats ask is treasonable, nonsensical and counterproductive to the public good. This is because the primary business of a bureaucrat, left unchecked, is creating more bureaucracy to further his or her own prestige and power. The result is that rules are in place serving no function but to keep bureaucrats in work and to expand their bureaucratic fiefdom. Before you know it you can't even hold a village fete without filling out more than fifteen different forms from various arms of the government.

   p. 92

3. 

   There are three main things the public need to know about courts:

4. 

   Once the right of the people to see justice being done is eroded, it is not long before there is no justice at all.

   p. 185

5. 

   In the public sphere, perception is reality: it's more important to be seen to do something than actually to do it. At least when private companies use PR and advertising they must spend their own money and there are other corporations vying for our business. If a company doesn't give us what we want they face bankruptcy. Public institutions, however, are monopolies. We have no choice but to buy, if not use, their services. If we don't like the way our particular police force operates it's not like we can choose another one or even withhold the money used to run the one we don't like. We're forced - under threat of imprisonment - to pay for a monopoly service and for it to tell us how great it is. This is the real danger of institutional PR. In the absence of competition it is only through a diversity of opinion and public scrutiny that some level of accountability can exist. PR stifles debate and suppresses opinion through the use of centralized press offices and communication protocols.

   p. 45

That’s all the quotes.

5 quotes in the collection · come back when we add more