Quotes
The only thing we can really control is what we spend our days on. What we work on and how hard we work on it. It might seem like a stretch, but I really think the best thing you can do if you want to make art is to pretend you're starring in your own remake of Groundhog Day: Yesterday's over, tomorrow may never come, there's just today and what you can do with it.
It's always a mistake to equate productivity and creativity. They are not the same. In fact, they're frequently at odds with each other: You're often most creative when you're the least productive.
It is actually true that life is all about "who you know". But who you know is largely dependent on who you are and what you do, and the people you know can't do anything for you if you're not doing good work.
Human beings want to know where things come from, how they were made, and who made them. The stories you tell about the work you do have a huge effect on how people feel and what they understand about your work, and how people feel and what they understand about your work effects how they value it.
If there was a secret formula for becoming known, I would give it to you. But there's only one not-so-secret formula that I know: Do good work and share it with people.
Don't worry about a grand scheme or unified vision for your work. [...] What unifies your work is the fact that you made it. One day, you'll look back and it will all make sense.
Initially what is important is to be able to successfully make a useful object over which the maker can exclaim, with pleasure and amazement, 'I made this myself!
p. 99
The boat sat well in the water, evenly hipped and clean painted. In their rowlocks, the oars knocked and creaked with business. The working, operating feel of things pleased Quick Lamb. There was nothing more warming than the spectacle of something proceeding properly after a due amount of work. He was like that with rifles, with motors, drum reels, or some fancy roadhouse's new flushing toilet. If you didn't know how they worked, then things weren't worth having - something the old girl used to say.
p. 218
There was a common saying in the biz/tech world that “A's hire A's, and B's hire C's,” the point being that as long as you continued to recruit only the very best people, they would attract others, but as soon as you let your standards slip, the second-raters would begin to sign up third-raters to act as their minions and advance their agendas.
After that I was up and ready for action. It might have been a Saturday, but below the rank of chief inspector weekends are an entirely notional concept.
p. 238
The perennial problem for retailers the world over are the customers. Not only do they clutter up the shop, but they also demand to be reminded of the title of a book they read a review about in the Telegraph, given directions to The Lion King, helped to find a book their mum will like and, occasionally, purchase some actual merchandise. All of this customer-facing activity gets in the way of the shelving, merchandising, sticking, destickering, table pyramiding and stock returning that is necessary for the smooth operation of a modern bookshop.
p. 45
Upstairs, MOLA’s offices had the same open-plan cubicle based workspace that has been the delight of code monkeys and low-level paper pushers since one time and motion consultant said to another, “Hey, you know, I don’t think we’ve really dehumanized these white collar drones enough.”
p. 113

















