The perennial problem for retailers the world over are the customers. Not only do they clutter up the shop… — Ben Aaronovitch
The perennial problem for retailers the world over are the customers. Not only do they clutter up the shop, but they also demand to be reminded of the title of a book they read a review about in the Telegraph, given directions to The Lion King, helped to find a book their mum will like and, occasionally, purchase some actual merchandise. All of this customer-facing activity gets in the way of the shelving, merchandising, sticking, destickering, table pyramiding and stock returning that is necessary for the smooth operation of a modern bookshop.
p. 45Source: Wikiquote · CC BY-SA 4.0
More from this book
He didn’t have “instincts”, he had thirty years of experience—which was much more reliable.
p. 31
“I’m interested in history,” I said. “Why don’t you tell me what happened.”
“Why would a young man like you be interested in history?”
“So I can avoid repeating it.”
p. 16
“Unless you believe it was a coincidence that Melvin the Rat turned up at a party we were hosting.”
Actually I thought it probably was, but I found that when people are nursing a grievance it’s a waste of time trying to explain the ubiquitous nature of coincidence in the universe. People always want things to happen for a reason.
p. 91
