Saying ‘I don’t know’ takes guts but it’s an immensely positive reaction and a clear sign that you don’t take… — Nigel Cumberland

Refusing to forgive never made anyone feel better about anything. All you are doing is holding on to feelings of upset, anger and jealousy and that can never be good. I once read that being angry and unforgiving towards someone else is like drinking poison and expecting the other person to die.

Saying ‘yes’ to major life decisions when inside you are crying out to say ‘no’ is more serious. Doing the opposite of what you feel is right can destroy your chances of achieving your dreams and goals. I have coached too many people who regret going with the flow on major life decisions and now need help living with the consequences.

OK, so saying ‘yes’ is great – but saying ‘yes’ where you mean ‘no’ will never be a winner for you.