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  "text": "The Infrastructure Control manager is a short, muscular man with a dark beard. He is an oddity in Zephyr Holdings: a person who started on the floor and was promoted through hard work. This makes other managers uncomfortable. The idea that you can get ahead through sheer competence, and not politicking, backstabbing, fleeing impending disasters, and clambering on board imminent successes, undermines everything they know.",
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      "text": "He is looking for something called The Omega Management System, which is the latest management fad in a tradition stretching back through Six Sigma and Total Quality Management to the practice of bleeding sick patients and investing in tulips.",
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      "text": "There’s no requirement that jobs be meaningful, Jones. If there was, half the country would be unemployed.",
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