All too often, a successful new business model becomes the business model for companies not creative enough… — Gary Hamel

Resilience is based on the ability to embrace the extremes—while not becoming an extremist. Most companies don't do paradox very well.

New business concepts are always, always the product of lucky foresight... The essential insight doesn't come out of any dirigiste planning process; it comes form some cocktail of happenstance, desire, curiosity, ambition and need. But at the end of the day, there has to be a degree of foresight -- a sense of where new riches lie. So radical innovation is always one part fortuity and one part clearheaded vision.