# Quote — Dale Carnegie, How to Win Friends and Influence People

> Benjamin Franklin, tactless in his youth, became so diplomatic, so adroit at handling people that he was made American Ambassador to France. The secret of his success? "I will speak ill of no man," he said, "...and speak all the good I know of everybody." Any fool can criticize, condemn and complain - and most fools do. But it takes character and self-control to be understanding and forgiving. "A great man shows his greatness," says Carlyle, "by the way he treats little men."

- Author: [Dale Carnegie](https://www.leafyquotes.com/dale-carnegie.md)
- Book: [How to Win Friends and Influence People](https://www.leafyquotes.com/dale-carnegie/how-to-win-friends-and-influence-people.md)
- Page: 36
- Source: [Wikiquote](https://en.wikiquote.org/wiki/Dale_Carnegie#How_to_Win_Friends_and_Influence_People_(1936)) ([CC BY-SA 4.0](https://creativecommons.org/licenses/by-sa/4.0/))
- Quote page: https://www.leafyquotes.com/dale-carnegie/how-to-win-friends-and-influence-people/benjamin-franklin-tactless

## More from this book

> The average person is more interested in their own name than in all the other names in the world put together.

p. 73 — [Quote page](https://www.leafyquotes.com/dale-carnegie/how-to-win-friends-and-influence-people/the-average-person.md)

> A drop of honey can catch more flies than a gallon of gall.

p. 143 — [Quote page](https://www.leafyquotes.com/dale-carnegie/how-to-win-friends-and-influence-people/a-drop-of-honey.md)

> Looking at the other person’s point of view and arousing in him an eager want for something is not to be construed as manipulating that person so that he will do something that is only for your benefit and his detriment. Each party should gain from the negotiation.

p. 61 — [Quote page](https://www.leafyquotes.com/dale-carnegie/how-to-win-friends-and-influence-people/looking-at-the.md)