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  "text": "The perennial problem for retailers the world over are the customers. Not only do they clutter up the shop, but they also demand to be reminded of the title of a book they read a review about in the Telegraph, given directions to The Lion King, helped to find a book their mum will like and, occasionally, purchase some actual merchandise. All of this customer-facing activity gets in the way of the shelving, merchandising, sticking, destickering, table pyramiding and stock returning that is necessary for the smooth operation of a modern bookshop.",
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    "title": "Tales From The Folly",
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      "slug": "he-didnt-have",
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      "text": "He didn’t have “instincts”, he had thirty years of experience—which was much more reliable.",
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      "text": "“I’m interested in history,” I said. “Why don’t you tell me what happened.” “Why would a young man like you be interested in history?” “So I can avoid repeating it.”",
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      "text": "“Unless you believe it was a coincidence that Melvin the Rat turned up at a party we were hosting.” Actually I thought it probably was, but I found that when people are nursing a grievance it’s a waste of time trying to explain the ubiquitous nature of coincidence in the universe. People always want things to happen for a reason.",
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